Last updated: 15 November 2026
These Terms & Conditions apply to your use of 360realastrology.com, our consultations, the 360 Kundali app and any gemstones you buy from us. By using the website or our services, you agree to them. If you do not agree, please do not use our services.
1. About us
360 Real Astrology is the Vedic astrology and gemstone practice of Musa Hossain, Hosaf Shopping Complex, Malibag Mour, Dhaka-1217, Bangladesh (“we”, “us”). Contact: info@360realastrology.com, 01919-312385.
2. Nature of our services
- Astrology, palmistry, numerology and related readings are offered for guidance and self-reflection. They describe tendencies and timing as understood in traditional practice; they are not certainties or guarantees.
- Our services are not a substitute for medical, psychological, legal or financial advice. Always consult a qualified professional for those matters, and never stop or delay treatment because of a reading.
- You remain responsible for your own decisions and their results.
3. Who can use our services
You must be at least 18 years old, or use our services with a parent or guardian’s permission and involvement.
4. Consultations
- Fees are shown on our Fees page and must be paid in full before the session.
- A session lasts up to 60 minutes, in person at our Dhaka chamber or online by video or phone.
- Please provide accurate birth details. Readings are only as accurate as the information supplied.
- All consultation fees are non-refundable once paid, including if you cancel or do not attend.
- If we have to cancel a session, we will offer you a new time.
- For online sessions, you are responsible for a working internet connection and device.
5. 360 Kundali app and membership
- Some app features are free. Membership unlocks premium features for the period you pay for, at the plan prices shown in the app at the time of purchase.
- Payment is made by bKash. Membership is activated after the payment is verified.
- Memberships do not renew automatically. When your period ends, premium features lock until you choose to pay again.
- Membership fees are non-refundable once the membership is activated.
- Keep your login details private. Each account is for one person. We may suspend accounts that are shared, misused or used fraudulently.
- App results are generated automatically from the birth details you enter. We work to keep them accurate but cannot guarantee they are free of errors.
- We may add, change or remove app features over time.
6. Gemstones
- We recommend a gemstone only when your chart supports it, and stones can be viewed and verified before you pay.
- Details such as weight, origin and treatment are as stated at the time of sale or on the certificate supplied.
- All gemstone sales are final. We do not accept returns or exchanges, because each stone is inspected and approved by you before purchase.
- Astrological effects of gemstones vary from person to person and are not guaranteed.
7. Free tools and website content
Our articles, horoscopes and free calculators are general information. Horoscopes by Moon sign apply broadly and cannot describe your individual chart. We try to keep content accurate and up to date, but we do not guarantee it.
8. Intellectual property
All content on this website, including text, images, reports and the 360 Kundali app, belongs to 360 Real Astrology. You may share links and quote short passages with credit, but you may not copy, republish or sell our content or reports without written permission.
9. Acceptable use
Do not misuse the website: no attempts to hack, overload or scrape it, no false payment claims, and no submitting other people’s details without their permission.
10. Limitation of liability
To the extent the law allows, 360 Real Astrology is not liable for any loss or damage arising from decisions you make based on our readings, reports, app results, content or gemstones. Our total liability for any claim is limited to the amount you paid us for the service concerned.
11. Your rights under law
Nothing in these terms takes away rights you have under the consumer protection laws of Bangladesh that cannot be excluded.
12. Privacy
How we handle your personal information is explained in our Privacy Policy.
13. Governing law
These terms are governed by the laws of Bangladesh. Any dispute will be handled by the courts of Dhaka.
14. Changes
We may update these terms from time to time. The date at the top shows when they last changed. Continuing to use our services means you accept the updated terms.
15. Contact
Questions about these terms? Email info@360realastrology.com or call 01919-312385.