Last updated: 15 November 2026
This Privacy Policy explains what personal information 360 Real Astrology collects when you use 360realastrology.com, our booking forms and the 360 Kundali app, how we use it, and the choices you have. By using the website you agree to this policy.
Who we are
360 Real Astrology is the Vedic astrology and gemstone practice of Musa Hossain, based at Hosaf Shopping Complex, Malibag Mour, Dhaka-1217, Bangladesh. You can reach us at info@360realastrology.com or 01919-312385.
Information we collect
Information you give us
- Booking and contact forms: your name, phone number, email address, date, time and place of birth, your question, the service you choose, and payment details such as the bKash number and transaction ID you send us.
- Palmistry: photographs of your palms, if you choose to send them.
- 360 Kundali app account: your name, email address, phone number, password (stored in encrypted form), birth details, language preference, membership plan and payment records.
- Messages: anything you send us by email, phone, WhatsApp or social media.
Information collected automatically
- Analytics: we use Google Analytics through Google Tag Manager to understand how visitors use the site (pages viewed, device, approximate location, referring site). These tools use cookies.
- Server logs: our hosting provider records technical data such as IP address, browser type and the pages requested, for security and performance.
- Fonts: some fonts are loaded from Google Fonts, which means your browser connects to Google’s servers.
Free calculators
The birth details you type into our free calculators (Kundli, Moon sign, Lagna, Nakshatra, Sade Sati and Manglik) are used only to show your result. They are not saved.
How we use your information
- To prepare your chart and deliver consultations, reports and app features.
- To arrange, confirm and remind you about appointments.
- To verify payments and activate memberships.
- To send service emails, such as appointment confirmations, reports and membership notices.
- To send free app members a short series of follow-up emails about the app. You can unsubscribe from these at any time using the link in each email.
- To answer your questions and improve our website and services.
- To keep the website secure and prevent misuse.
We do not sell your personal information, and we do not use your birth details for anything other than your own readings and app features.
Who we share it with
We share information only with services that help us run the business, and only as much as they need:
- Our web hosting provider, which stores the website and its database.
- Google, for analytics, fonts and video calls (Google Meet) when you book an online session.
- bKash and your bank, when you make a payment. We do not see or store your bKash PIN or card details.
- Our email delivery service, which sends our emails.
- WhatsApp, if you choose to contact us or have your session there.
- Authorities, if the law requires it.
How long we keep it
We keep client and booking records, including birth details, for as long as you remain a client, so future readings can build on earlier ones. App account data is kept while your account exists. Payment records are kept as long as accounting rules require. You can ask us to delete your information at any time (see below).
How we protect it
The website uses an encrypted (HTTPS) connection, passwords are stored in encrypted form, and access to client records is limited to the practice. No system is perfectly secure, but we take reasonable steps to protect your information.
Cookies
Cookies are small files stored in your browser. We use them to keep you logged in to the app, remember your language, and measure site usage through Google Analytics. You can block or delete cookies in your browser settings; the app login will not work without them.
Your choices and rights
- Ask for a copy of the personal information we hold about you.
- Ask us to correct anything that is wrong.
- Ask us to delete your information or your app account.
- Unsubscribe from follow-up emails at any time.
Email info@360realastrology.com with your request. We may need to confirm your identity first.
Children
Our services are meant for adults. If you are under 18, please use them only with a parent or guardian’s involvement. We may hold a child’s birth details when a parent books a reading or a naming consultation for them.
Clients outside Bangladesh
We are based in Bangladesh and our services providers may store data in other countries. By using our services from abroad, you understand your information will be handled in this way.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
Contact
360 Real Astrology, Hosaf Shopping Complex, Malibag Mour, Dhaka-1217, Bangladesh · info@360realastrology.com · 01919-312385. See also our Terms & Conditions.